LifeFone Review

Service Overview

Their service starts with the selection of your ideal devices that hook to a landline or cellular phone. Depending on whether you select On-The-Go, At-Home, or both, their wearable devices hook to a base station, mobile unit, or GPS. The wearables come in pendent and wristband form to best suit the preferences of your loved one.

The price you pay depends on the devices you choose. If you go with the basic landline base station, then expect to pay $24.95 a month. For homes without landlines, there’s the At-Home cellular service instead, which costs $30.95. Both of these base stations have a range of 1,300 feet and up to 32 hours of battery life.

If you need protection for your loved one both at home and on the go, then you can select the dual service package for $36.95 a month. For this level of service, the base unit can run for 30 hours on a single charge, while the mobile unit has a 24-hour runtime.

To skip the base unit altogether, they have the GPS, Voice-In-Pendant for $39.95 a month. This unit alerts the support team with the push of a button and has two-way calling. A 30-day battery life makes this a convenient option for those who don’t want to charge up often.

Across all their plans, they allow you to lock in your price from the date of sign up. They also let you add fall detection to the plan for an extra $10 per month. They do not require a contract and offer a 30-day free trial.

Equipment and Installation

The landline and cellular systems are easy to install and use. You just have to plug them in and they’re ready to go. Then, your loved one just has to put on their selected wristband, pendant, or fall protection necklace.

When they hit the button, the team will immediately respond and see what they need. Using your preferences, they will either call an ambulance or reach out to a loved one to offer assistance. All throughout that process, the support team will continue speaking with your loved one to offer them comfort and reassurance.



You can add on specialized services to your plan for the care of your loved one, if needed. With those specialized add-ons, your loved one may receive a call each day or week to remind them to take their medicine. You can also request just a daily check-in call to make sure they are doing okay and give them any reminders that they need.

When using the mobile unit or GPS system, you can even add a location service to the plan. This service will let you know exactly where the device is at in case you cannot get in touch with your loved one. You can also add a spouse to the plan with the purchase of an extra wristband or pendant.

Across all plans, it’s wise to pay for the protection service that covers the replacement of all devices and base units. With this plan, it doesn’t matter if the equipment was damaged from drops, spills, or other incidents, they will replace it free of charge.

Key Benefits

For less than $1 a day, LifeFone provides your loved one with backup protection in case anything happens while they are alone. You can go about your day without worry that they will suffer a medical emergency with no one around to help them.

If anything happens, all they have to do is quickly tap the button on their pendant or wristband to alert the support team. If they have the fall detection necklace, then they don’t even have to do that. The system will automatically detect the incident and let the support team know there’s a problem.

Either way, the support team will assess the situation and determine if they should send out an ambulance or call the listed emergency contacts. You can add as many people as you want to that list and they will all get a notification when an incident arises. During this process, your loved one will receive plenty of reassurance and support while they wait for someone to come help.

Reputation

Through the decades of providing medical alert services, LifeFone has maintained a stellar reputation. They have an A+ rating with the Better Business Bureau, due to their quality of service and error-free equipment. They hold accreditation from the Underwriter’s Laboratory for their commitment to improving people’s safety and protecting their wellbeing.

Their near instant response times, fantastic decision-making skills, and dedication to quality service all add up to a service you can count on when your loved ones need it most. When you no longer need their support, they even make it easy to cancel and prorate the rest of the bill for the month.

Bottom Line

Overall, you can expect quality service and support when you sign up with LifeFone. Their equipment and devices are known to remain in good working order for the long-term. And their support team is always up to the task when emergencies arise. You’ll love how this service gives you the opportunity to handle your daily tasks without compromising on the safety and wellbeing of your loved one.