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Bay Alarm Medical Review

Our take on Bay Alarm Medical, the medical alert technology company.

Last Updated: May 2024

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Our Summary

Bay Alarm Medical is based in California and was founded in 1946, which predates most of the other medical monitoring services available right now. They offer multi-part wireless systems that include two-way communication, 1000-feet radius and 24/7 monitoring.

They are a solid company with a strong ethical commitment to provide quality service to those who need it. Their Mission Statement includes a commitment to always C.A.R.E. This acronym stands for Compassion, Accountability, Respect and Ethics, and this commitment truly does show in the products and services that Bay Alarm Medical provides.

Bay Alarm Medical is based in California and was founded in 1946, which predates most of the other medical monitoring services available right now. They offer multi-part wireless systems that include two-way communication, 1000-feet radius and 24/7 monitoring.

They are a solid company with a strong ethical commitment to provide quality service to those who need it. Their Mission Statement includes a commitment to always C.A.R.E. This acronym stands for Compassion, Accountability, Respect and Ethics, and this commitment truly does show in the products and services that Bay Alarm Medical provides.

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What Is It? How Does It Work?

The basis of what Bay Alarm Medical offers is medical alerts and medical service monitoring for those who need it. The outstanding feature of Bay Alarm Medical is that they have no contracts, no activation fees and no cancellation fees. These are great bonuses, especially for those who may only want to try out the service to see how it works.



The equipment that Bay Alarm Medical offers is all connected to one of their monitoring centers, of which there are three. The connection can be cellular, via GPS or landline, so no matter if the person has a landline at home or not, they can still use Bay Alarm Medical.

Another outstanding feature of Bay Alarm Medical is that they have the word’s first medical alert system for vehicles. This is perfect for individuals who are still very mobile and not necessarily house-bound.

Plans and Pricing

Bay Alarm Medical offers no-nonsense plans and pricing that is easy to understand and even easier to afford. While some other companies may make plans look so complex that it’s hard to decide which one to choose, Bay Alarm Medical keeps it simple. There are three basic plans to choose from, with affordable pricing for any budget:

  • Landline service starts at $19.95 per month
  • Cellular service starts at $29.95 per month
  • Mobile/GPS service starts at $39.95 per month

The great thing about these plans is that free monitoring for an additional person is also included for no extra charge.

Furthermore, if you just want to try out the plan for a month, you can get a free 30-day trial period to do so, with no strings attached.

The plans start at those rates because you can get add-ons. Add-ons include things like fall detection for $10 a month, a waterproof shower button and various other beneficial features. Note that these add-ons are all on top of the starting monthly rate.

Setup

One of the great things about Bay Alarm Medical is that you don’t need to sign a contract to get started. Anytime you want to cancel, all you have to do is call up their customer support line and then make arrangements to return any equipment you received. After the company gets back their equipment, the return will be processed.

Setting up the equipment is easy. After you choose your plan, you’ll receive the equipment in the mail, along with detailed setup instructions. If you can connect a WiFi router to your wall internet plug, you’ll have no problem setting up a Bay Alarm Medical device. In just a few minutes, you’ll have your Bay Alarm Medical system up and running. Of course, if you do run into any issues or are confused by any of the instructions, all you have to do is call up their wonderful customer service and they can walk you through the steps needed to set up the system.

Benefits of Bay Alarm Medical

There are tons of benefits to using Bay Alarm Medical. These include:

  • Choice of landline, GPS or cellular compatible devices
  • 24/7 monitoring
  • Fall detection optional
  • Highly positive reputation
  • Over 74 years of experience
  • 1000-feet radius on wireless
  • Optional 30-day free trial period
  • No contract; cancel anytime
  • Free monitoring for one additional person
  • In-vehicle medical alert service optional

Monitoring, Reputation & Certification

Bay Alarm Medical is certified by Underwriter's Laboratory (UL) and The Monitoring Association (TMA/CSAA). In fact, Bay Alarm Medical holds a five diamond certification, which is highly respected in the industry. Bay Alarm Medical is randomly inspected by these agencies in order to ensure that they are maintaining the highest possible standards.



As far as monitoring quality goes, Bay Alarm Medical reports that it typically takes only 45 seconds or less from the time the help button is pressed to the time the person receive a live response from Bay Alarm Medical. That’s amazing any way you look at it!

Bottom Line Summary

The bottom line is that Bay Alarm Medical is a smart choice if you’re looking for a medical monitoring plan. The company is clearly doing it right, as they have been in business for nearly 74 years. They have a commitment to excellence, top quality equipment and a rapid response team that is second to none.